SKECHERS.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

SKECHERS.com
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Over 50,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.5
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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Reviews of SKECHERS.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
Good transaction. Product was exactly as I expected it to be. Thanks Skechers.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
boots are very nice. they are wide enough, and look the same on line.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
Would like to have a better selection of shoes in the 5 to 5 1/2 size range for women.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
Tracking information was not updated on the website regarding my order from "PROCESSING" until the day I received the product. I needed the shoes, so I contacted Customer service and they said the order had been shipped. I received the items the...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
i'm very satified with my purchased
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
I love the shoes I purchased, as does my daughter. I only wish there were more of a selection in my size 5. Thank-you for what you have. Shoes have been a real trial for me in the past.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
My wife is thrilled with the shoes, however, she complained that her legs hurt the next morning. I told her that they are supposed to hurt, you are using muscles that you haven't used in years. But she still loves them.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-01-2009
Great product
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
Thank you skechers for making sure your shipper holds true to their promise of delivery. That is very important. Most of us are very anxious to receive purchases & not getting the purchase by the promised delivery date is disappointing.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-01-2009
most companies give a prepaid return label skechers don't and you think for how much they cost they would. the 2nd item i order looked like they had already been tried on by someone else. did not like how the product look when arriving.