Glyde in Books & Magazines

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This text, which is the first volume in the best-selling History of England series, tells how a small and insignificant outpost of the Roman empire evolved into a nation that has produced and disseminated so many significant ideas and institutions.

The Eighth Edition incorporates more women's history, while continuing to provide balanced political and economic coverage with social and cultural history woven throughout.

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The devastating defeat of American military forces in the Phillipines is chronicled in this fascinating, lively account of an often overlooked chapter in American history.

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First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the "Nordstrom" of your industry. Designed for customer service managers and trainers, as well as business owners, it's an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world's best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.

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From its beginning with the bloody Battle of Wilson's Creek on August 10, 1861, to its end in surrender on June 23, 1865, the Civil War in the Indian Territory proved to be a test of valor and endurance for both sides.

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You've made the decision to take your business online, but where do you go from here? Launching Your Yahoo! Business helps you do everything from creating a business plan to using basic marketing strategies to promote your business to managing a Yahoo! store. It also includes tips and warnings on how to avoid common pitfalls, as well as terms and directions to web resources for additional information. This book will show you how to put the "e" in e-commerce with a successful Yahoo! store.

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Brings together ninety-seven poems by the respected twentieth-century writer as culled from her published collections of poetry as well as twenty-three works from her unpublished manuscripts. Reprint.

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A guide to the founding document of American government explains the various amendments and provisions in plain English, while describing how the document was revised, expanded, and applied to a wide range of practical concerns. Original.

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Citing modern hiring procedures that have rendered resumes a necessity for blue-collar workers, a detailed reference showcases best-practice examples by successful employees from a variety of occupations and includes coverage of such topics as interviewing, negotiating compensation, and networking. Original.

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A delightful picture book, introducing youngsters to the traditions of other cultures, captures the spirit of Kwanzaa, an African-American holiday that celebrates family, friends, and community.

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