BIZRATE® CIRCLE OF EXCELLENCE 2015

The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.

What makes this Award special is that it is based on real customer feedback. All winners received top satisfaction scores* from their customers throughout the year. The award period for the 2015 Award was August 1, 2014 through July 31, 2015.

Please join us in congratulating this year's Bizrate Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are significantly higher than the Network average plus all scores are 9.0 or above (on a 10.0 scale) across all seven key satisfaction indicators*.

RETAILER YEARS WON COMPANY DESCRIPTION
Crutchfield

16

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... - Read More
Christianbook.com

15

In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the worlds largest distributor... - Read More
CutleryAndMore.com

14

CutleryAndMore.com offers fine cutlery and cookware from brands like J.A. Henckels, Wusthof Trident, Calphalon, All Clad... - Read More
The Perfume Spot

14

The Perfume Spot - Read More
Fairytale Brownies

13

Gourmet Belgian Chocolate Brownie Gifts. - Read More
QVC

13

QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Vi... - Read More
The Vermont Teddy Bear Co.

13

Send a Bear-Gram gift, the creative alternative to flowers for any occasion. The Vermont Teddy Bear Company has over 100... - Read More
American Musical Supply

12

American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of... - Read More
CD Universe

11

CD Universe offers low prices on a tremendous selection of over 800,000 CDs, MP3 Downloads, DVDs, video games, thousands... - Read More
LD Products

10

LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ... - Read More
PersonalizationMall.com

10

PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t... - Read More
zZounds

10

Since 1996, zZounds has been making it easy for musicians to get the instruments and audio equipment they need -- with f... - Read More
1A Auto Parts

9

Expert and first time DIY'ers rely on 1A Auto for quality aftermarket auto parts. We offer factory trained service pro... - Read More
4Inkjets

9

4Inkjets.com offer computer printers and accessories at low prices. - Read More
AppliancePartsPros.com

9

AppliancePartsPros.com - Read More
Bath & Body Works

9

We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha... - Read More
Musician's Friend

9

Musician's Friend offers a very wide range of musical instruments, equipment and accessories for the modern musician, fr... - Read More
BatteryMart.com

8

BatteryMart.com - Read More
UncommonGoods

8

Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of dis... - Read More
Austin Kayak

7

Austin Kayak - Read More
Dave and Adam's Card World

7

Dave and Adam's Card World - Read More
Easy Appliance Parts

7

EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ... - Read More
PartSelect

7

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only ... - Read More
123Inkjets

6

123Inkjets - Read More
Bodybuilding.com

6

Bodybuilding.com - Read More
DoMyOwnPestControl.com

6

DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar... - Read More
InkSell.com

6

InkSell.com provides the ink cartridges, ink refill kits, laser toners, and refilling service for inkjet printers, fax, ... - Read More
PetGuys

6

Petguys.com offers a variety of pet supplies at wholesale prices. - Read More
The Spa Depot

6

The Spa Depot sells a wide range of spa & hot tub accessories & supplies such as hot tub chemicals, replacement spa cove... - Read More
Jake Wilson

5

Jake Wilson - Read More
LensDiscounters.com

5

LensDiscounters.com - Read More
LovelySkin.com

5

LovelySkin.com offers dermatologist recommended skincare products including cosmeceuticals (cosmetics with pharmaceutica... - Read More
Pyramyd Air, Ltd.

5

Pyramyd Air, Ltd. - Read More
Rocky Mountain ATV/MC

5

Rocky Mountain ATV/MC - Read More
SmartPak Equine

5

SmartPak Equine - Read More
Supplies Guys

5

Supplies Guys - Read More
The Cover Store

5

The Cover Store - Read More
A Cherry On Top

4

A Cherry On Top - Read More
Beanilla

4

Beanilla - Read More
Do It Yourself Pest Control

4

Do It Yourself Pest Control - Read More
Drs. Foster & Smith

4

Drs. Foster & Smith - Read More
Dungarees.net

4

Dungarees.net - Read More
Late Model Restoration

4

Late Model Restoration - Read More
Muir Skate

4

Muir Skate - Read More
OnlineLabels.com

4

Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar... - Read More
PureFormulas

4

PureFormulas - Read More
Sonic Electronix

4

Sonic Electronix - Read More
Brighton.com

3

Brighton.com - Read More
Carousel Designs

3

Carousel Designs - Read More
Cyberweld.com

3

Cyberweld.com - Read More
Fox Creek Leather

3

Fox Creek Leather - Read More
Ink Technologies

3

Ink Technologies - Read More
ProTrainings

3

ProTrainings - Read More
Rpp Hobby

3

Rpp Hobby - Read More
San Francisco Salt Company

3

San Francisco Salt Company - Read More
Sanuk

3

Sanuk - Read More
Vulcan Tire Sales

3

Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications. - Read More
www.paperandmore.com

3

www.paperandmore.com - Read More
Yankee Candle Company

3

Yankee Candle Company - Read More
Beauty Care Choices

2

Beauty Care Choices - Read More
Bed Bug Supply

2

Bed Bug Supply - Read More
DaddiesBoardShop.com

2

DaddiesBoardShop.com - Read More
Dharma Trading Co.

2

Dharma Trading Co. - Read More
Josh's Frogs

2

Josh's Frogs - Read More
Lukie Games

2

Lukie Games - Read More
OrnamentShop

2

OrnamentShop - Read More
Perfect Memorials

2

Perfect Memorials - Read More
Professional Supplement Center

2

Professional Supplement Center - Read More
Prosource.net

2

Prosource.net - Read More
RealTruck.Com

2

RealTruck offers more than 500,000 truck accessories. If it goes on or in a pickup, we have it. Tonneau covers, nerf bar... - Read More
Running Warehouse

2

Running Warehouse - Read More
SKD TACTICAL  [SKDTAC.COM]

2

SKD TACTICAL [SKDTAC.COM] - Read More
Sweetwater

2

Sweetwater - Read More
TireCrawler.com

2

TireCrawler.com - Read More
tirecrazy.com

2

tirecrazy.com - Read More
Bayho.com

1

Bayho.com - Read More
Brahmin

1

Brahmin - Read More
Chubby Mealworms

1

Chubby Mealworms - Read More
Elite Restaurant Equipment

1

Elite Restaurant Equipment - Read More
Microbattery.com

1

Microbattery.com - Read More
US Cargo Control

1

US Cargo Control - Read More
VetRxDirect

1

VetRxDirect - Read More
Wicked Whoopies

1

Wicked Whoopies - Read More
www.ineedahubcap.com

1

www.ineedahubcap.com - Read More

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all seven key satisfaction indicators*.

RETAILER YEARS WON RETAILER YEARS WON

*ABOUT BIZRATE® CIRCLE OF EXCELLENCE 2015

Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 4,700 retailers in our Network, our 2015 Bizrate Circle of Excellence winners represent the top 2.9% in customer satisfaction. Platinum level winners, the top 1.7% in 2015, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.

* The award period for the 2015 Award was August 1, 2014 through July 31, 2015. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is now a division of Connexity, Inc. For more information about our program, or to learn more about Bizrate Insights surveys, please go to Connexity.com.

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