BIZRATE® CIRCLE OF EXCELLENCE 2013

The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.

What makes this Award special is that it is based on real customer feedback. All winners received top satisfaction scores* from their customers throughout the year. The award period for the 2013 Award was August 1, 2012 through July 31, 2013.

Please join us in congratulating this year's Bizrate Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are significantly higher than the Network average plus all scores are 9.0 or above (on a 10.0 scale) across all seven key satisfaction indicators*.

RETAILER YEARS WON COMPANY DESCRIPTION
Crutchfield

14

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... - Read More
Christianbook.com

13

In 1996 Christianbook.com became the online home of Christian Book Distributors, a mail order company with over 20 years... - Read More
Crucial Technology

13

Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... - Read More
B&H Photo-Video-Pro Audio

12

B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... - Read More
The Perfume Spot

12

The Perfume Spot - Read More
Abt.com

11

Abt.com is one of the largest independent retailers of consumer electronics and major household appliances in the US. I... - Read More
Zappos.com

11

Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c... - Read More
Bose.com

9

Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq... - Read More
PersonalizationMall.com

8

PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t... - Read More
zZounds

8

zZounds is a leading music instrument superstore on the net, with thousands of brand-name musical instruments and access... - Read More
1A Auto Parts

7

Expert and first time DIY'ers rely on 1A Auto for quality aftermarket auto parts. We offer factory trained service pro... - Read More
AppliancePartsPros.com

7

AppliancePartsPros.com - Read More
BabySuperMall.com

7

BabySuperMall.com - Read More
Bath & Body Works

7

Bath & Body Works makes fragrance fun with exclusive Signature Collection scents in our skin-loving Shower Gel, Body Lot... - Read More
BatteryMart.com

6

BatteryMart.com - Read More
CajunGrocer.com

6

Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an... - Read More
FragranceX.com

6

FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,... - Read More
Safety Glasses USA, Inc.

6

Safety Glasses USA, Inc. - Read More
UGG Australia

6

UGG Australia - Read More
AmericanMuscle.com

5

AmericanMuscle.com - Read More
Dave and Adam's Card World

5

Dave and Adam's Card World - Read More
Easy Appliance Parts

5

EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ... - Read More
Jo Malone London

5

Jo Malone London - Read More
PartSelect

5

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only ... - Read More
Bodybuilding.com

4

Bodybuilding.com - Read More
DoMyOwnPestControl.com

4

DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar... - Read More
FRSport.com

4

FRSport.com - Read More
MardiGrasOutlet.com

4

MardiGrasOutlet.com - Read More
etrailer.com

3

etrailer.com - Read More
LovelySkin.com

3

LovelySkin.com offers dermatologist recommended skincare products including cosmeceuticals (cosmetics with pharmaceutica... - Read More
namebrandgolfshirtsdirect

3

namebrandgolfshirtsdirect - Read More
Pyramyd Air, Ltd.

3

Pyramyd Air, Ltd. - Read More
Rocky Mountain ATV/MC

3

Rocky Mountain ATV/MC - Read More
SmartPak Equine

3

SmartPak Equine - Read More
Steven Singer Jewelers

3

Steven Singer Jewelers - Read More
TheHitchStore

3

TheHitchStore - Read More
A Cherry On Top

2

A Cherry On Top - Read More
Beanilla Trading Co.

2

Beanilla Trading Co. - Read More
Concordia Supply

2

Concordia Supply - Read More
DiscountFilters.com

2

DiscountFilters.com - Read More
Dungarees.net

2

Dungarees.net - Read More
LatemodelRestoration.com

2

LatemodelRestoration.com - Read More
Muir Skate

2

Muir Skate - Read More
247inktoner.com

1

247inktoner.com - Read More
Badge-A-Minit

1

Badge-A-Minit - Read More
Brighton.com

1

Brighton.com - Read More
Carousel Designs

1

Carousel Designs - Read More
Claddagh Ring Store

1

Claddagh Ring Store - Read More
DaddiesBoardShop.com

1

DaddiesBoardShop.com - Read More
DiscountFurnaceFilter.com

1

DiscountFurnaceFilter.com - Read More
Josh's Frogs

1

Josh's Frogs - Read More
Ken's Sewing Center

1

Ken's Sewing Center - Read More
Laptopcharge.com

1

Laptopcharge.com - Read More
Lens.com

1

Lens.com - Read More
PoolDawg.com

1

PoolDawg.com - Read More
ProTrainings

1

ProTrainings - Read More
RacingUSA.com

1

RacingUSA.com - Read More
Rpp Hobby

1

Rpp Hobby - Read More
SaltWorks

1

SaltWorks - Read More
San Francisco Salt Company

1

San Francisco Salt Company - Read More
Sanuk

1

Sanuk - Read More
Skin1

1

Skin1 - Read More
TireCrawler.com

1

TireCrawler.com - Read More
www.countrynmoregifts.com

1

CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor... - Read More
www.paperandmore.com

1

www.paperandmore.com - Read More
Yankee Candle Company

1

Yankee Candle Company - Read More

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all seven key satisfaction indicators*.

RETAILER YEARS WON RETAILER YEARS WON

*ABOUT BIZRATE® CIRCLE OF EXCELLENCE 2013

Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,100 retailers in our Network, our 2013 Bizrate Circle of Excellence winners represent the top 2.6% in customer satisfaction. Platinum level winners, the top 1.3% in 2013, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.

* The award period for the 2013 Award was August 1, 2012 through July 31, 2013. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. For more information about our program, or to learn more about Bizrate Insights surveys, please go to BizrateInsights.com.

Show
Hide
Hide