BIZRATE® CIRCLE OF EXCELLENCE 2010BIZRATE® CIRCLE OF EXCELLENCE 2010
The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.
What makes this award special is that it is based on real customer feedback. All winners received top satisfaction scores* from their customers throughout the year. The award period for the 2010 award was August 1, 2009 through July 31, 2010.
Please join us in congratulating this year's Bizrate Circle of Excellence Award recipients; we invite you to visit their websites!
PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are significantly higher than the Network average plus all scores are 9.0 or above (on a 10.0 scale) across all seven key satisfaction indicators*.
| RETAILER | YEARS WON | COMPANY DESCRIPTION |
|---|---|---|
 | 11 | Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... - Read More |
 | 10 | Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... - Read More |
 | 9 | B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... - Read More |
 | 9 | The Perfume Spot - Read More |
 | 8 | CD Universe offers low prices on a tremendous selection of over 800,000 CDs, MP3 Downloads, DVDs, video games, thousands... - Read More |
 | 8 | Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c... - Read More |
 | 6 | Adagio Teas is the most popular destination for tea online and a three-time recipient of BizRate's prestigious Circle of... - Read More |
 | 6 | LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ... - Read More |
 | 4 | Abacus Private Store - Read More |
 | 4 | BabySuperMall - Read More |
 | 4 | Discount Contact Lenses - Read More |
 | 4 | FireFold - Read More |
 | 3 | Knitting-warehouse.com carries a vast selection of knitting supplies and crochet supplies including yarn, crochet thread... - Read More |
 | 2 | BabyHopes.com is your source for low cost, high sensitivity ovulation predictor kits and home pregnancy tests. - Read More |
 | 2 | Embroidables - Read More |
 | 2 | Folica.com is a one-stop source for all your hair care needs. They carry products for hair care, hair styling, hair loss... - Read More |
 | 2 | Fox Creek Leather - Read More |
 | 2 | Jo Malone - Read More |
 | 2 | Madame Madeline - Read More |
 | 2 | MardiGrasOutlet.com - Read More |
 | 2 | Memory-Up - Read More |
 | 2 | namebrandgolfshirtsdirect - Read More |
 | 2 | One Small Child - Read More |
 | 2 | Get exactly the kind of laser or ink jet label you need from OnlineLabels.com. They offer both standard and custom blank... - Read More |
 | 2 | Step2 - Read More |
 | 2 | Supplies Guys - Read More |
 | 2 | The Birdsafe Store - Read More |
 | 2 | TibetShining.com - Read More |
 | 2 | Titanium Kay - Read More |
 | 1 | Beanilla Trading Co. - Read More |
 | 1 | DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar... - Read More |
 | 1 | LensDiscounters.com - Read More |
 | 1 | Superior Labels offers high quality return address labels. - Read More |
 | 1 | Teadog.com - Read More |
CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all seven key satisfaction indicators*.
*ABOUT BIZRATE® CIRCLE OF EXCELLENCE 2010
Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who consistently gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the 5,000 retailers in our Network, our 2010 Bizrate Circle of Excellence winners represent the top 2.7% in customer satisfaction. Platinum level winners, the top 0.7% in 2010, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.
* The award period for the 2010 award was August 1, 2009 through July 31, 2010. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. For more information about our program or to learn more about Bizrate Insights surveys, please go to www.bizrateinsights.com.
