BIZRATE® CIRCLE OF EXCELLENCE 2013BIZRATE® CIRCLE OF EXCELLENCE 2013
The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.
What makes this Award special is that it is based on real customer feedback. All winners received top satisfaction scores* from their customers throughout the year. The award period for the 2013 Award was August 1, 2012 through July 31, 2013.
Please join us in congratulating this year's Bizrate Circle of Excellence Award recipients; we invite you to visit their websites!
PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are significantly higher than the Network average plus all scores are 9.0 or above (on a 10.0 scale) across all seven key satisfaction indicators*.
| RETAILER | YEARS WON | COMPANY DESCRIPTION |
|---|---|---|
 | 14 | Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... - Read More |
 | 13 | In 1996 Christianbook.com became the online home of Christian Book Distributors, a mail order company with over 20 years... - Read More |
 | 13 | Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... - Read More |
 | 12 | B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... - Read More |
 | 12 | The Perfume Spot - Read More |
 | 11 | Abt.com is one of the largest independent retailers of consumer electronics and major household appliances in the US. I... - Read More |
 | 11 | Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c... - Read More |
 | 9 | Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq... - Read More |
 | 8 | PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t... - Read More |
 | 8 | zZounds is a leading music instrument superstore on the net, with thousands of brand-name musical instruments and access... - Read More |
 | 7 | Expert and first time DIY'ers rely on 1A Auto for quality aftermarket auto parts. We offer factory trained service pro... - Read More |
 | 7 | AppliancePartsPros.com - Read More |
 | 7 | BabySuperMall.com - Read More |
 | 7 | Bath & Body Works makes fragrance fun with exclusive Signature Collection scents in our skin-loving Shower Gel, Body Lot... - Read More |
 | 6 | BatteryMart.com - Read More |
 | 6 | Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an... - Read More |
 | 6 | FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,... - Read More |
 | 6 | Safety Glasses USA, Inc. - Read More |
 | 6 | UGG Australia - Read More |
 | 5 | AmericanMuscle.com - Read More |
 | 5 | Dave and Adam's Card World - Read More |
 | 5 | Easy Appliance Parts - Read More |
 | 5 | Jo Malone - Read More |
 | 5 | PartSelect - Read More |
 | 4 | Bodybuilding.com - Read More |
 | 4 | DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar... - Read More |
 | 4 | FRSport.com - Read More |
 | 4 | MardiGrasOutlet.com - Read More |
 | 3 | etrailer.com - Read More |
 | 3 | LovelySkin.com offers dermatologist recommended skincare products including cosmeceuticals (cosmetics with pharmaceutica... - Read More |
 | 3 | namebrandgolfshirtsdirect - Read More |
 | 3 | Pyramyd Air, Ltd. - Read More |
 | 3 | Rocky Mountain ATV/MC - Read More |
 | 3 | SmartPak Equine - Read More |
 | 3 | Steven Singer Jewelers - Read More |
 | 3 | TheHitchStore - Read More |
 | 2 | A Cherry On Top - Read More |
 | 2 | Beanilla Trading Co. - Read More |
 | 2 | Concordia Supply - Read More |
 | 2 | DiscountFilters.com - Read More |
 | 2 | Dungarees.net - Read More |
 | 2 | LatemodelRestoration.com - Read More |
 | 2 | Muir Skate - Read More |
 | 1 | 247inktoner.com - Read More |
 | 1 | Badge-A-Minit - Read More |
 | 1 | Brighton.com - Read More |
 | 1 | Carousel Designs - Read More |
 | 1 | Claddagh Ring Store - Read More |
 | 1 | DaddiesBoardShop.com - Read More |
 | 1 | DiscountFurnaceFilter.com - Read More |
 | 1 | Josh's Frogs - Read More |
 | 1 | Ken's Sewing Center - Read More |
 | 1 | Laptopcharge.com - Read More |
 | 1 | Lens.com - Read More |
 | 1 | PoolDawg.com - Read More |
 | 1 | ProTrainings - Read More |
 | 1 | RacingUSA.com - Read More |
 | 1 | Rpp Hobby - Read More |
 | 1 | SaltWorks - Read More |
 | 1 | San Francisco Salt Company - Read More |
 | 1 | Sanuk - Read More |
 | 1 | Skin1 - Read More |
 | 1 | TireCrawler.com - Read More |
 | 1 | CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor... - Read More |
 | 1 | www.paperandmore.com - Read More |
 | 1 | Yankee Candle Company - Read More |
CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all seven key satisfaction indicators*.
*ABOUT BIZRATE® CIRCLE OF EXCELLENCE 2013
Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,100 retailers in our Network, our 2013 Bizrate Circle of Excellence winners represent the top 2.6% in customer satisfaction. Platinum level winners, the top 1.3% in 2013, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.
* The award period for the 2013 Award was August 1, 2012 through July 31, 2013. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. For more information about our program, or to learn more about Bizrate Insights surveys, please go to BizrateInsights.com.
