Circle of Excellence Award Winners at BizRate®

BIZRATE® CIRCLE OF EXCELLENCE 2016

The Bizrate® Circle of Excellence is a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.

What makes this Award special is that it is based on real customer feedback. All winners received top satisfaction scores* from their customers throughout the year. The award period for the 2016 Award was August 1, 2015 through July 31, 2016.

Please join us in congratulating this year's Bizrate Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are significantly higher than the Network average plus all scores are 9.0 or above (on a 10.0 scale) across all seven key satisfaction indicators*.

RETAILER YEARS WON COMPANY DESCRIPTION
Crutchfield

17

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... - Read More
Christianbook.com

16

In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world?s largest distributo... - Read More
crucial.com

15

Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... - Read More
The Perfume Spot

15

The Perfume Spot - Read More
B&H Photo-Video-Pro Audio

14

B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... - Read More
Fairytale Brownies

14

Gourmet Belgian Chocolate Brownie Gifts. - Read More
QVC

14

QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Vi... - Read More
American Musical Supply

13

American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of... - Read More
CD Universe

12

CD Universe offers low prices on a tremendous selection of over 800,000 CDs, MP3 Downloads, DVDs, video games, thousands... - Read More
LD Products

11

LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ... - Read More
1A Auto Parts

10

Expert and first time DIY'ers rely on 1A Auto for quality aftermarket auto parts. We offer factory trained service pro... - Read More
AppliancePartsPros.com

10

AppliancePartsPros.com - Read More
Bath & Body Works

10

We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha... - Read More
Musician's Friend

10

Musician's Friend offers a very wide range of musical instruments, equipment and accessories for the modern musician, fr... - Read More
BatteryMart.com

9

BatteryMart.com - Read More
CajunGrocer.com

9

Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an... - Read More
Discount Contact Lenses

9

Discount Contact Lenses - Read More
FragranceX.com

9

FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,... - Read More
Austin Kayak

8

Austin Kayak - Read More
Dave and Adam's Card World

8

Dave and Adam's Card World - Read More
Easy Appliance Parts

8

EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ... - Read More
Bodybuilding.com

7

Bodybuilding.com - Read More
DoMyOwn

7

DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar... - Read More
PetGuys

7

Petguys.com offers a variety of pet supplies at wholesale prices. - Read More
etrailer.com

6

etrailer.com - Read More
Guitar Strings and Beyond

6

Guitar Strings and Beyond - Read More
LovelySkin.com

6

LovelySkin.com offers dermatologist recommended skincare products including cosmeceuticals (cosmetics with pharmaceutica... - Read More
Pyramyd Air, Ltd.

6

Pyramyd Air, Ltd. - Read More
Riders Domain

6

Riders Domain - Read More
Rocky Mountain ATV/MC

6

Rocky Mountain ATV/MC - Read More
SmartPak Equine

6

SmartPak Equine - Read More
Beanilla

5

Beanilla - Read More
DiscountFilters.com

5

DiscountFilters.com - Read More
Do It Yourself Pest Control

5

Do It Yourself Pest Control - Read More
Drs. Foster & Smith

5

Drs. Foster & Smith - Read More
Dungarees.com

5

Dungarees.com - Read More
Late Model Restoration

5

Late Model Restoration - Read More
Leisure Pro

5

Leisure Pro is proud to be known as one of the world's leading suppliers of all brand-name scuba dive and snorkel gear a... - Read More
OnlineLabels.com

5

Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar... - Read More
PureFormulas

5

PureFormulas - Read More
TireBuyer.com

5

Shop TireBuyer.com for top tire and wheel brands, super-fast delivery, and easy local installation at a tire shop you kn... - Read More
All Star Health

4

AllStarHealth.com was founded to provide quality, brand name health supplements at a reasonable price. Due to the expens... - Read More
Brighton.com

4

Brighton.com - Read More
Carousel Designs

4

Carousel Designs - Read More
Cyberweld.com

4

Cyberweld.com - Read More
DiscountFurnaceFilter.com

4

DiscountFurnaceFilter.com - Read More
iAllergy

4

iAllergy - Read More
Ink Technologies

4

Ink Technologies - Read More
Ken's Sewing Center

4

Ken's Sewing Center - Read More
Parts Dr

4

Parts Dr - Read More
ProTrainings

4

ProTrainings - Read More
RacingUSA.com

4

RacingUSA.com - Read More
Replacements, Ltd.

4

Replacements, Ltd. - Read More
RPP Hobby

4

RPP Hobby - Read More
San Francisco Salt Company

4

San Francisco Salt Company - Read More
Steven Singer Jewelers

4

Steven Singer Jewelers - Read More
Vulcan Tire

4

Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications. - Read More
www.paperandmore.com

4

www.paperandmore.com - Read More
Yankee Candle Company

4

Yankee Candle Company - Read More
Beauty Care Choices

3

Beauty Care Choices - Read More
Bed Bug Supply

3

Bed Bug Supply - Read More
Dharma Trading Co.

3

Dharma Trading Co. - Read More
Lukie Games

3

Lukie Games - Read More
Mack's Prairie Wings

3

Mack's Prairie Wings - Read More
OrnamentShop

3

OrnamentShop - Read More
Perfect Memorials

3

Perfect Memorials - Read More
Pink Princess

3

Pink Princess - Read More
Professional Supplement Center

3

Professional Supplement Center - Read More
Prosource.net

3

Prosource.net - Read More
RealTruck.Com

3

RealTruck offers more than 500,000 truck accessories. If it goes on or in a pickup, we have it. Tonneau covers, nerf bar... - Read More
Running Warehouse

3

Running Warehouse - Read More
Sweetwater

3

Sweetwater - Read More
www.countrynmoregifts.com

3

CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor... - Read More
Brahmin

2

Brahmin - Read More
Brilliant Earth

2

Brilliant Earth - Read More
ChristianCinema.com

2

ChristianCinema.com - Read More
Chubby Mealworms

2

Chubby Mealworms - Read More
Double Inks

2

Doubleinks.com offers a wide range of Ink and Toner selection for Apple, Brother, Canon, DELL, Epson, Hewlett Packard, I... - Read More
Fairhaven Health

2

Fairhaven Health - Read More
Harvestessentials.com

2

Harvestessentials.com - Read More
Microbattery.com

2

Microbattery.com - Read More
Perfume.com

2

Perfume.com - Read More
Tactics

2

Tactics is your online boardshop - snow, skate, surf, gear and style. Authorized online dealer, all the best brands, sat... - Read More
Tires-Easy.com

2

Tires-easy.com has a huge inventory of tires for cars, trucks, SUVs, CUVs, Vans, ATVs, UTVs, lawn tractors & garden equi... - Read More
US Cargo Control

2

US Cargo Control - Read More
Wicked Whoopies

2

Wicked Whoopies - Read More
www.ineedahubcap.com

2

www.ineedahubcap.com - Read More
YarnSupply.com

2

YarnSupply.com - Read More
Alen Corp

1

Alen Corp - Read More
Bob's Cycle Supply

1

Bob's Cycle Supply - Read More
DKOldies

1

DKOldies - Read More
Gemvara

1

Gemvara - Read More
Hanks Clothing

1

Hanks Clothing - Read More
idjnow.com

1

idjnow.com - Read More
ProSound And Stage Lighting

1

ProSound And Stage Lighting - Read More
strongsupplementshop.com

1

strongsupplementshop.com - Read More
US Patriot Tactical

1

US Patriot Tactical - Read More

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all seven key satisfaction indicators*.

RETAILER YEARS WON RETAILER YEARS WON

*ABOUT BIZRATE® CIRCLE OF EXCELLENCE 2016

Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 3,500 retailers in our Network, our 2016 Bizrate Circle of Excellence winners represent the top 5.8% in customer satisfaction. Platinum level winners, the top 2.7% in 2016, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.

* The award period for the 2016 Award was August 1, 2015 through July 31, 2016. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is now a division of Connexity, Inc. For more information about our program, or to learn more about Bizrate Insights surveys, please contact us at BizrateInsights@bizrate.com.