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Fast Food, Fast Talk by Robin Leidner (Paperback - Univ of Califo...

Fast Food, Fast Talk by Robin Leidner (Paperback - Univ of California Pr) Fast Food, Fast Talk by Robin Leidner (Paperback - Univ of California Pr)
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  • Leidner's fascinating report from the frontlines of two major American corporations--a fast food chain and a la... read more
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Fast Food, Fast Talk : Service Work and the ...

By Robin Leidner. ISBN 10: 0520085000. ISBN 13: 9780520085008. Used condition. Paperback published 1...more

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By Robin Leidner. ISBN 10: 0520085000. ISBN 13: 9780520085008. Used condition. Paperback published 1993 by California-Princeton Fulfillment Services.
 

Fast Food, Fast Talk: Service Work and the ...

Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fas...more

  • product
Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is coached on...
 

Fast Food, Fast Talk: Service Work and the ...

Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fas...more

  • product
Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is coached on...
 

Fast Food, Fast Talk : Service Work and the ...

ISBN: 0520085000, ISBN13: 9780520085008, Used, Excellent Condition Usedmore

  • product
ISBN: 0520085000, ISBN13: 9780520085008, Used, Excellent Condition Used
 
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Fast Food, Fast Talk - Service Work and the ...

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Fast Food, Fast Talk: Service Work And The ...

This book is written by Robin Leidner Published by The University of California Press In 1993 and is...more

  • product
This book is written by Robin Leidner Published by The University of California Press In 1993 and is available in Paperback Usually Ships in 3 Days.
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Product Details for Fast Food, Fast Talk by Robin Leidner (Paperback - Univ of California Pr)

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Leidner's fascinating report from the frontlines of two major American corporations--a fast food chain and a large midwestern insurance firm--uncovers the methods and consequences of regulating workers' language, looks, attitudes, ideas, and demeanor.

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