Customers for Life by Carl Sewell (Paperback - Revised)

Customers for Life by Carl Sewell (Paperback - Revised) Customers for Life by Carl Sewell (Paperback - Revised)
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  • In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell ... read more
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Customers for Life

In a revised and updated edition of the classic guide to customer service, a successful entrepreneur...

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In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back and outlines fundamental principles of custome r...
 

Customers For Life: How To Turn That One-Time ...

Author : Condition : New , Publisher : Year : Pages : EAN : ISBN : 0385504454Binding :

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Author : Condition : New , Publisher : Year : Pages : EAN : ISBN : 0385504454Binding :
 
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In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer ser...

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