Reveals the secrets of Southwest Airlines' success and describes the unusual and unexpected inner workings of one of America's biggest success stories. Author: Kevin Freiberg Publisher: Bantam Dell Publishing Group Paperback, 362 pages ISBN: 9780767901840
The textbook, Exceeding Customer Expectations : What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers, by Kirk Kazanjian, available in Hardback. Published by: Random House, Inc.. Edition: . ISBN10:...
The textbook, Naked Truth, by Heffernan, available in Hardback. Published by: John Wiley & Sons, Inc.. Edition: . ISBN10: 078797143X. ISBN13: 9780787971434. Ships directly from the vendor. Not a marketplace or backordered item. Our used books are hand...