The Nordstrom Way To Customer Service Excellence by Robert Specto...
-
0 reviews - $8.00 - $19.95
- (average price for this product: $14.46)
- First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstro... read more
- see more products like this
| sort by: |
![Nordstrom Way to Customer Service Excellence [Used]](http://image12.bizrate-images.com/resize?sq=80&uid=1595042496)
Nordstrom Way to Customer Service Excellence ...
The textbook, Nordstrom Way to Customer Service Excellence, by Robert Spector and Patrick D. McCarth...
- product
![Nordstrom Way to Customer Service Excellence [eText]](http://image12.bizrate-images.com/resize?sq=80&uid=1595042497)
Nordstrom Way to Customer Service Excellence ...
The textbook, Nordstrom Way to Customer Service Excellence, by Robert Spector and Patrick D. McCarth...
- product
![The Nordstrom Way To Customer Service Excellence Book [Used]](http://image12.bizrate-images.com/resize?sq=80&uid=1701029804)
The Nordstrom Way To Customer Service Excellence ...
First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new bo...
- product
The Nordstrom Way to Customer Service Excellence: ...
Author : ,Robert Spector Publisher : Wiley Year : 2005 Binding : Paperback Pages : 288 Edition : 1 E...
- product
The Nordstrom Way to Customer Service Excellence: ...
Management - General Business & Economics - In a guide including training activities and resourc...
|
||
|
3 coupons / deals available |
||
- product
- coupons
15% off 1 item at Barnes & Noble
Expiration: 02/13/10 | Code: W4M7E3W
10% off any one item
Expiration: 02/13/10 | Code: L7D4K3X
Up to 45% off CDs from 2010 Grammy Award nominees at Barnes & Noble
Expiration: 02/27/10
* bizrate® scours the web to bring you a comprehensive set of savings. While we do our best to ensure validity, we cannot guarantee each coupon's authentication.
First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the "Nordstrom" of your industry. Designed for customer service managers and trainers, as well as business owners, it's an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world's best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make custom...
