Bottom-Line Call Center Management by David L. Butler (Paperback - Butterworth-Heinemann)

Bottom-Line Call Center Management: Creating a Culture of ... Pages: 178, Edition: 1, Paperback, Butterworth-Heinemann more at Amazon.com

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Bottom-Line Call Center Management: Creating a Culture of ... Pages: 178, Edition: 1, Paperback, Butterworth-Heinemann more at Amazon Marketplace

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Bottom-Line Call Center Management: Creating a Culture of ... Paperback New ground is broken by addressing key skills and techniques in assessing and ... more at Borders.com

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