Researching Customer Satisfaction & Loyalty by Paul Szwarc (Paperback - Kogan Page Ltd)

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* Includes both a client and supplier perspective of market research on customer satisfaction and ... more at Buy.com
Pages: 258, Edition: illustrated edition, Paperback, Kogan Page more at Amazon.com

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Pages: 258, Edition: illustrated edition, Paperback, Kogan Page more at Amazon Marketplace

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Paperback * Includes both a client and supplier perspective of market research on customer ... more at Borders.com

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