Great Product - Bad Customer Service

by Online Shopper
Sep. 22 2004

Overall Product Rating: Overall Product Rating: 4 star(s)

Pros: Great Product
Cons: Worst Customer Service

Recommended: No
Has Owned Product: 6 Month(s)

Comments:
Sony makes great products and this camcorder is one of those. Easy to use, small, and versatile. However, when you need to call their customer service for US and had to deal with it- the image of the product just fades away. I believe customer service makes the difference because prosales experience is all what matters to me.

25 out of 27 people found this review helpful.
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