Diapers.com Customer Reviews

Store Details

Store Ratings* Summary


Diapers.com
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.4
Would Shop Here Again: 9.4
On Time Delivery: 9.6
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Diapers.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-04-2010
where were you 30 years ago when i became a parent? the best ever!!!!!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-04-2010
I felt that the amount of diapers in the package was considerably less than the previous size.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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AndreaA
01-03-2010
This is the best and most convenient service for new and busy moms. It saves many trips to the store, and the prices are great. I can always count on delivery next day, and they are super reliable.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-03-2010
Love the website!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Annoyed Repeat Customer
01-03-2010
Rather than focusing on new customers, Diapers.com should also send out coupons and incentives for return customers. The "in-your-face" ads for $10 off for 1st time customers gets quite annoying after a while when you are a repeat customer.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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suzie
01-03-2010
I am always pleased with my Diapers.com experience. I easily order the products I need and the shipment arrives in 2 days; not to mention free shipping, which is always a plus.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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shoelace
01-02-2010
Thank you so much for the speedy delivery and great products.
Overall Rating 9 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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VACA CA
01-02-2010
It's a good service. Very Quick delivery. Good selection of items, However many items are out of stock.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-02-2010
can't say enough about diapers.com and their outstanding customer service!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dnbtohyz
01-01-2010
The item was very quick to ship and was on time. Loved the free shipping.