TechGearDirect.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Would Shop Here Again On Time Customer
Support
Products Met Expectations

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of TechGearDirect.com


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-05-2009
Thank you for resolving my problem/
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-03-2009
I paid for an item on the Sept 22/UPS 3 day select delivery and was authorized from your warehouse in California on the 28th and still do not have item and can not find a tracking # for the order and can not contact you until Oct 5. Maybe here by...
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
09-29-2009
The item delivered was NOT what I ordered.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
06-16-2009
Having made online purchases for more than 10 years, I am appalled. Techgear's website states that all orders ship from 1 to 3 days. IT took 5 days. It shipped from PA and I live in NJ! Totally inexcusable! Additionally, their tracking link did not...
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
05-05-2009
I was initially impressed with TechGearDirect and thought I'd found a new source for ordering electronics online. However, after the delay in receiving my printer and having recieved no current updates via my online account, I have changed my mind.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
04-27-2009
I have had my credit card charged, have left voice mail, sent e mail, chat online didn't work, and have not received either my goods nor any reason why the goods haven't shipped. According to the website, my card would not be charged prior to...