Luggage.com Customer Reviews

Store Details

Store Ratings* Summary


Luggage.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.9
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Luggage.com


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Disappointed
12-27-2009
I have rec'd nothing from my order when everything was instock when I placed my order and delivery was guaranteed to be rec'd by Christmas. If I ran my business the way you people do I'd have NO customers.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bill
12-24-2009
The customer service rep was very knowledgeable and courteous. Your price was the best of the sites which I checked on line.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Willy
12-24-2009
This is the best piece of luggage I have ever owned and I am giving to my husband who will be thrilled and the simplicity of ordering and follow up is exceptional! Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-23-2009
I was real pleased that I received the umbrella within the time limit expected. It is a gift so I do not know about the working condition but am very confident it will be fine. After looking at many, I decided on Samsonite.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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oibgirl
12-22-2009
Great product, size, quality, and quick to ship!
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
12-21-2009
NEED TO STATE SIZE AND DIMENSIONS OF ITEM ONLINE.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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houston
12-21-2009
I am very pleased for the quick delivery. The product meets the description on the web.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ella's Bunny
12-18-2009
The little red "Going to Grandmas" suitcase is just adorable. I can't wait to give to my grandaughter for Christmas. She is only 18 months but she will love it. I can just see her wheeling it behind her now.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lindylou
12-18-2009
I was very pleased with Luggage.com. I could not believe how fast it was delivered. It came before the expected delivery date. The quality of merchandise was great. I highly recommend this site to everyone!
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mack
12-16-2009
I ordered a pair of Samsonite bags From Luggage.com. Within three days of placing my order they were on my doorstep.