Scentiments.com Customer Reviews

Store Details

Store Ratings* Summary


Scentiments.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.4
On Time Delivery: 9.3
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Scentiments.com


Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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FJJACKY
12-31-2009
THERE WAS A PROBLEM WITH THE AVAILABILITY OF THE ITEM I PURCHASED, WHEN I SELECTED THE ITEM IT WAS AVAILABLE, AFTER THE PURCHASE WAS MADE, THEY CONTACTED ME AND SAID IT WAS NOT.--THEY DID GIVE ME A CREDIT FOR THE ITEM, IT PUT ME IN AN EMBARASSING...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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TBirdLady
12-31-2009
I WOULD LIKE TO SEE SCENTIMENTS INCL SOME FRANGRANCE SAMPLES WITH CUSTOMER ORDERS. I'D BE MORE APT TO TRY NEW PRODUCTS IF I COULD 'SMELL TEST' THEM FIRST. WOULD LIKE FASTER EMAIL NOTICATION OF IN STOCK ITEMS. OUT OF MOST OF THE ITEMS I WANTED TO...
Overall Rating 6 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Armando
12-30-2009
Ordered 12/10 as present for Xmas. Arrived 12/14 address was wrong & returned to sender. Called C.S.same day & provided new address.Item to be re-shipped. Arrived 12/26. Should have been re-sent when called C.S.considering Holidays celebrating.
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
12-29-2009
YOU SENT WRONG ITEM THERE'S NO PLACE ON THE FORM IN THIS EMAIL TO CHECK THAT WRONG ITEM WAS SENT.I REC'D "PS" GIFT SET F/MEN. DIDN'T RECEIVE THE ALFRED SUNG GIFT SET AT ALL. &THERE'S ABSOLUTELY *NO* PAPER WORK IN THE BOX TO KNOW HOW TO RETURN IT
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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BLB
12-28-2009
Great service and great product
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jan
12-28-2009
I love Scentiments.com and recommend them all the time
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Paris
12-28-2009
It was a gift for my daughter and she was delighted!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Pat
12-28-2009
Bought for a gift, and recipient was very happy with product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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dangerdyke
12-28-2009
La Perla is my signature scent, and I always purchase it from Scentiments. Because the selection and service is consistently good, I recommend Scentiments to others.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Don
12-28-2009
Return is so very easy thatis way I do not mind buying I know you stand be hind your produt