Personalized Gifts by EtcTrade Customer Reviews

Store Details

Store Ratings* Summary


Personalized Gifts by EtcTrade
Customer Certified
Over 100 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.5
Would Shop Here Again: 9.3
On Time Delivery: 9.2
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Personalized Gifts by EtcTrade


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Kelly
12-04-2009
I visited the store in Lake Forest CA in need of a very last minute gift. The customer service I received was outstanding, A+! The staff's knowledge was highly professional and the suggestions offered were valuable, A+.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-17-2009
Hight marks all across the board!!Thank you
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-04-2009
loved it it turned out great
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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otherwise very happy customer
10-22-2009
my only complaint is that the web site doesnt always work for me when I try to order on line. I ended up ordering by phone the past two orders which is really not a big deal as I am happy otherwise with product, service and shipment.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-21-2009
I think the website needs to be more user friendly, that's why I called in my order. I was unsure of the fonts.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lucky
10-16-2009
I ordered a personalized wooden picture frame for our 5-year anniversary. I received the gift one day earlier than originally anticipated, so I was very pleased! Really like the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Goddess
10-15-2009
order tracking wasnt very user friendly so i couldnt do that. i was told the product would be here on friday, it got here the following wednesday

Personalized Gifts by EtcTrade has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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manny
10-06-2009
The gifts I ordered were beautiful and packaged beautifully. Everyone loved them!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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amanda
10-02-2009
My husband love the gift and will use this company again in the future.Thanks e-trade for your help.....
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Tricia
09-28-2009
I was impressed with the personalized gift I ordered and the packaging was elegant. I was proud to present it to a very special person in my life. Thank you for your help.