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Luggage Online Customer Reviews

Store Details

Store Ratings* Summary


Luggage Online
Customer Certified
Over 25,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Luggage Online


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-13-2012
Return was a breeze. Credit was also quickly made to my credit card.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ron from Menifee
02-11-2012
excellent quality for the price, and meets my needs.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-10-2012
I was extremely happy with how fast my order arrived. Ordered on 2/4 & was at my door 2/7. I have not used the tri-fold garment bag yet, but it looks very well made and lots of outside zipper compartments. I'm planning on doing a lot of long...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-10-2012
Fantastic policy regarding returns. I was allowed to purchase a few bags to make sure I had the right one, then return all the extras as one return!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-10-2012
I love the luggage! The carry on piece was pictured with a strap but didn't come with one. I called in and spoke with a very friendly rep who got back to me with an answer within hours.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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J. Olmos
02-08-2012
Great Job! Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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DoygBoyle.com
02-08-2012
I bought similar bags from Luggageonline & Ebags, Luggageonline bags arrived a day sooner than Ebags. Then when my Bag arrived from EBags it was the wrong bag. I told them I wanted to send it back and wanted a refund. It took 3 or 4 days for them to...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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JLE
02-08-2012
The large wheeled duffel I ordered was cheaper than comparable ones I had seen in the higher quality retail stores. I was pleased with its quality and with the shipment speed
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Baglady
02-07-2012
One item came very quickly, in less than 48 hours! The other took about 4 days and was 12 hours later than the projected arrival date butI was still pleased as the updated tracking info said that it would be here on Tuesday and it arrived Tuesday...
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Lok
02-06-2012
I have bought from Luggage online 3 times to date. I wish Luggage online can come up with some discount scheme to award loyal repeated customers like myself. Please think about it. Thank you.

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