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QVC Reviews

06/17/2013
QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer servi... Show More QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer service. QVC.com also provides other customer-friendly features such as access to community forums, product reviews, video presentations, and much more.

QVC Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 93% 93%

Neutral

 3% 3%

Negative

 4% 5%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

9.1 out of 10

Clarity of Product Information:

9.2 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.1 out of 10

Variety of Shipping Options:

8.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

8.9 out of 10

Customer Support:

9.2 out of 10

Product Availability:

9.4 out of 10

Returns Process:

8.3 out of 10

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