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eFaucets.com Customer Reviews

Store Details

Store Ratings* Summary


eFaucets.com
Customer Certified
Over 25,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of eFaucets.com


Overall Rating 6 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
Bill
02-10-2012
Good product availability. Very disappointed by all of the followup offers/sale pitch/awards/magazines, etc.. What a bunch of junk... And in most cased no wqy to opt out!!!
Overall Rating 5 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 1 Customer Support
Read full review
Online Shopper
02-10-2012
I don't agree with your return policy, that I just can't send back the package in its original carton, I have to repackage the original box and it cost me 15% to boot. You have lost a customer because of that ridulous policy
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
02-10-2012
After completing your original survey, I noticed that I had not written down the order number. When I looked online and talked with customer service, they could find no record of my order. I have watched my credit card statemtent to ensure that I...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Goog
02-10-2012
Super selection, easy ordering, FAST shipping, Super overall experiance. *****
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-09-2012
Have not installed yet so am not sure of product itself.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Patricia
02-09-2012
Was my first experience with E Faucets and to say I am pleased is an understatement. While ordering, my questions were answered precisely and accurately. The faucets were shipped and delivered sooner than anticipated. The order was complete....
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
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mark
02-09-2012
I have not received the product I orderd yet.
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Read full review
eugene
02-06-2012
only half of my order came on time .. i'm still waiting for the rest . the biggest part .. the kitchen sink .. please look into this .. so i may order more product .. if you do come up with this sink very soon ...
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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rich
02-06-2012
still did not recieve the faucet
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Read full review
disgruntled
02-06-2012
I ordered three items. A few days later I receive an email saying two items would not be coming for over a month. I canceled the order for the two. Meanwhile the charges seem to have hit my credit card for all three items. Isn't that illegal?...

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