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Joe's New Balance Outlet Customer Reviews

Store Details

Store Ratings* Summary


Joe's New Balance Outlet
Customer Certified
Over 1,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.6
On Time Delivery: 9.1
Customer Support: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Joe's New Balance Outlet


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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mustang69
02-08-2012
Return shipping on shoe sizes should be FREE
Overall Rating 1 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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big foot
02-07-2012
Return shipping was expensive. Still waiting for the reverse charge to update my credit card. I wish Joe's had a reverse shiping and exchange program as part of the purchase. Shoes are hard to fit sometimes.
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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DT
01-28-2012
The return purchase is because the shoes are too big. Must be a true size and good quality. So, I will have to return the shoes and look for another pair.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-26-2012
Enough I got product it is exceptable I will get hod of you if I need ---do not need to be in everyday contact --thank youoleta
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Kscott
01-24-2012
Great product and price
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Johnny D.
01-21-2012
original order to small, upgraded to next size and width. called in for procedures to return first order. Staff member was excellent,also took my reorder at that time. first time purchase via e-mail.
Overall Rating 2 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-21-2012
Nice shoe, did not fit, to tight. Wanted to talk to customer service. Took two days to get a reply for return
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
01-19-2012
Shoes fit smaller than normal
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
01-14-2012
Needed a size bigger!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
01-12-2012
Product came on time. Comparing with the market price, it is a very best buy.

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