TechGearDirect.com Customer Reviews

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Store Ratings* Summary


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Overall Rating Would Shop Here Again On Time Delivery Customer
Support

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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of TechGearDirect.com


Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
12-23-2009
My problem not in the survey problem was item showed as in stock, order didn't ship. No e-mail about any problems. When I contacted CS , I didn't get a explanation, I canceled the order.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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UNHAPPY
12-22-2009
Ordered on 11/27.Never got a tracking number until 12/12.Order was in PENDING mode until i emailed them.Tried to call...automated voice...no one there. buisness hours poor. Payment was collected by them 11/30. Finally shipped 12/15..received...
Overall Rating 4 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
12-21-2009
I have received nothing from them
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jireh
12-07-2009
great product and excellent store ,would love to shop again
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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charliesheen
11-21-2009
My order just "didn't ship". No explanation. No way to contact the company via email, just live chat. Had to order a second time. Charged $25 for UPS 3-day, after waiting extra week. Arrived with no protective packaging. No shipping confirmation.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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VLMaples
11-21-2009
Delivery was actually quicker than I expected, especially based on other reviews. First class and smooth all the way!
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
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dbuss
10-05-2009
Thank you for resolving my problem/
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-03-2009
I paid for an item on the Sept 22/UPS 3 day select delivery and was authorized from your warehouse in California on the 28th and still do not have item and can not find a tracking # for the order and can not contact you until Oct 5. Maybe here by...
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 3 Customer Support
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Domeowner
09-29-2009
The item delivered was NOT what I ordered. I am waiting for resolution of the problem