Circle of Excellence -

2014 Winner

Circle of Excellence

8 years

Full Review from Verified Buyer

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Aug 19, 2014 @ 6:10PM

Overall Satisfaction:

9 out of 10

Would Shop Here Again:

9 out of 10

Likelihood To Recommend:

8 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Aug 19, 2014

In Initial shipment, part arrived damaged (box a tad bit small for plastic part that is susceptible to damage. Contacted vendor via chat. Excellent support. They ordered and shipped out new part immediately. New part arrived within 2 days which was very fast. New part arrived undamaged. I would recommend and use Appliance Parts Pro again and highly recommend them.


Thank you for your understanding and for allowing us to resolve the situation. We are happy everything worked out. Best wishes, Lou