Factory Outlet Store Review at BizRate

Factory Outlet Store Information

05/19/2013

Full Review from Verified Buyer

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Disappointed

Dec 31, 2012 @ 8:01AM

Overall Satisfaction:

1 out of 10

Would Shop Here Again:

1 out of 10

Likelihood To Recommend:

1 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Dec 08, 2012

Very satisfied with the prices and service.

RATINGS AFTER PURCHASE HAS BEEN MADE

Dec 31, 2012

You have already charged my credit card and I still have no merchandise. I order this on the 8th of Dccember; nothing was said about it being out of stock. I finally called on December 16th and was told I would receive it that week. It didn't arrive. I called the next Monday (24th) and was told it ws on back order. Your's is the sorriest service I've ever encounterd on the Net. I'm amazed you are still in business!

From Factory Outlet Store

I sincerely apologise for the lack of communication, please call us at (877) 369-0918 immediately so that we can make alternate arrangements for you

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