RugStudio Information

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Jul 9, 2014 @ 4:52AM

Overall Satisfaction:

9 out of 10

Would Shop Here Again:

9 out of 10

Likelihood To Recommend:

9 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jul 09, 2014

The product itself and the quick delivery were great. Just a couple things...I never got an email that it had shipped so I had no idea it was coming. I was just fortunate enough to have been home when it did. The other was I had an issue that I emailed Customer Support about but never received a reply so I could again only hope it would make it. Though it did and all is well with my purchase I tend to be a worrier and this, a large purchase for me, made me very anxious not hearing back from Customer Support or an update that it had shipped. Overall, I am happy with the product itself, less so with Customer Service.

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