Full Review for HappyMothers.com

Online Shopper
Dec 29, 2008

Would shop here again: 9.0 Would shop here again
Overall rating: 9.0 Overall rating
Ease of finding what you are looking for: 10.0 Ease of finding what you are looking for
Selection of products: 10.0 Selection of products
Clarity of product information: 5.0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 10.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 10.0 Product met expectations
Customer support: 0 Customer support

It was not obvious why two identical products were priced differently on the site until I noticed in small print that one item was "Refurbished" and the other was new, but I couldn't find any info on what that meant and the return policy on such items.

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