ferret.com Information
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Respond to the customerOnline Shopper
Sep 8, 2012 @ 10:14AM
Overall Satisfaction:
1 out of 10
Would Shop Here Again:
1 out of 10
Likelihood To Recommend:
1 out of 10
Ease of Finding What
You Are Looking For
Design of Site
Satisfaction With Checkout
Product Selection
Clarity of Product Information
Charges Stated Clearly
Price Relative To Other
Online Retailers
Shipping Charges
Variety of Shipping Options
On Time Delivery
Order Tracking
Product Met Expectations
Customer Support
Product Availability
Returns Process
Aug 31, 2012
Keep up the good work!!
Sep 08, 2012
I am not happy at all with this experience. I ordered early on Friday, Aug 31. Other suppliers I use would have had the order pulled and in transit by the same afternoon. Due to a holiday my order wasn't shipped until late Tues, Sept 5. I recieved no confirmation e-mails from you. When the box reached me today, Sat, Sept 8 it was torn up so bad that only one piece of tape was holding it closed and one end was untaped to where some of the smaller items almost fell out. Will definitely go back to the other supplier I normally used. And to tell the truth I wasn't paying much attention when I placed my order and ordered from you by accident.
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