ThinkGeek.com Information

01/27/2015
Circle of Excellence - ThinkGeek.com

2014 Winner

Circle of Excellence

6 years

Full Review from Verified Buyer

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Sep 28, 2014 @ 1:16PM

Overall Satisfaction:

7 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

8 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Aug 22, 2014

You may want to consider some faster shipping options. A T-shirt sent USPS Priotity Mail by weight would arrive in 2 days and cost either less than $6 or about the same. I could even go in a padded envelope. 6-10 business days is rather extreme compared to other online merchants I've used.

Sep 28, 2014

They should really look into using USPS Priority Mail. One t-shirt in a padded envelope would have cost a few cents more or less than what I paid but would have been delivered in two days instead of the week or so that it took via their current method. For larger or heavier items, the flat rate shipping boxes could save some money and a lot of wait time for customers. Just a suggestion.

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