BIGTOYexpress Information

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Jul 11, 2014 @ 11:16PM

Overall Satisfaction:

6 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

7 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jul 11, 2014

I appreciate the ease of online purchase. The delivery came on time but they said they were unable to put the package in my back yard. My chief complaint is that I do not believe the appropriate age given was accurate. The toy was listed for children ages 2-6, but my 2 year old has to duck to enter in and the slides are much shorter than anticipated. My guess is he will outgrow this within 6 months to a year. That doesn't make it worth it, but I didn't realize this until it was already put together. With so many (many!) nuts and bolts, it's not worth trying to tear it back apart and return it.

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