Luggage Factory Review at BizRate

Luggage Factory Information

05/22/2013

Full Review from Verified Buyer

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Online Shopper

Dec 14, 2012 @ 7:30AM

Overall Satisfaction:

9 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

6 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Nov 30, 2012

This review is "highly" satisfied with the purchase experience at Luggage Factory.

RATINGS AFTER PURCHASE HAS BEEN MADE

Dec 14, 2012

The duffle I bought is smaller (by 2" - 18 instead of 20) that the measurements given. That is a big disappointment. It is too small for me.

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