Full Review for Luggage.com

Online Shopper
Dec 28, 2008

Would shop here again: 7.0 Would shop here again
Overall rating: 7.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 8.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 7.0 Order tracking
On-time delivery: 6.0 On-time delivery
Product met expectations: 9.0 Product met expectations
Customer support: 0 Customer support

Item received later than expected due to weather conditions and holiday shipping delays. As this was a gift, having the packing slip on the outside of the box listing the contents was not ok. Fortunately, I had it delivered to my address rather than to the person who received the gift, which was my first choice.

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