› › ›

zZounds Information

Most Current Certification:

05/25/2013

zZounds is a leading music instrument superstore on the net, with thousands of brand-name musical instruments and accessories available for sale. The site offers low prices along with a free email list and expert technical advice from product specialists. Shoppers will find just about every name brand musical instrument: Yamaha, Korg, Roland, Fender, Washburn, Epiphon... Show More zZounds is a leading music instrument superstore on the net, with thousands of brand-name musical instruments and accessories available for sale. The site offers low prices along with a free email list and expert technical advice from product specialists. Shoppers will find just about every name brand musical instrument: Yamaha, Korg, Roland, Fender, Washburn, Epiphone, Korg, Akai, Emu, Ensoniq, Event, Alesis, Waldorf, Cakewalk, Steinberg, Sonic Foundry, Emagic, Opcode, Shure, Audio-Technica, AKG, Nord, Waldorf, and more.zZounds is an authorized US reseller for every brand that it sells.

2012 Platinum

Circle of Excellence

7 years

Dick

Dec 14, 2012 @ 7:32AM

Overall Satisfaction:

1 out of 10

Would Shop Here Again:

5 out of 10

Likelihood To Recommend:

5 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Dec 01, 2012

This review is "highly" satisfied with the purchase experience at zZounds.

RATINGS AFTER PURCHASE HAS BEEN MADE

Dec 14, 2012

The slide scanner was shipped without the power adapter and cord which is essential to the operation. I had to call your customer service line three times in order to start any resolution due to your server being down for several days last week.(5 and 6 December) The third time I called I was informed that I had been sent a return authorization with shipping label.I had not requested to return the scanner; only to be sent the missing parts. As of yesterday, I was told the request has been sent on to the manufacture. Now I wait!

Are you the retailer?

If you are the store being reviewed, you may respond to the customer's comments

Respond to the customer

Store Ratings and Reviews Store Overview Store Detailed Ratings

zZounds Information

Full Review from Verified Buyer

Are you the retailer?