Things From Another World Information

09/29/2014
Things From Another World carries a wide variety of toys, comics and collectibles for adults as well as children. The site has a large selection of Star Wars, Manga, Buffy, X-Files, Predator, toys, games, action figures, and collectibles as well as current and back issues of Dark Horse comics. Over 98% of their products are displayed with large images and descriptions... Show More Things From Another World carries a wide variety of toys, comics and collectibles for adults as well as children. The site has a large selection of Star Wars, Manga, Buffy, X-Files, Predator, toys, games, action figures, and collectibles as well as current and back issues of Dark Horse comics. Over 98% of their products are displayed with large images and descriptions and orders usually ship within 48 hours.

Full Review from Verified Buyer

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Aug 8, 2014 @ 10:08AM

Overall Satisfaction:

3 out of 10

Would Shop Here Again:

2 out of 10

Likelihood To Recommend:

1 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jun 01, 2014

TFAW routinely fails to provide some preorders and subscriptions, or eventually gets them much later than initially stated.

Aug 08, 2014

I am very frustrated with TFAW, especially their customer service.

From Things From Another World

We have noticed that you have left a number of Bizrate comments regarding some difficulties with your previous pre-orders, but unfortunately no contact information has been provided for us to be able to follow up with you to try to assist in resolving these matters. When it comes to items made available for pre-order, there are often times that an item is delayed, or even canceled by our distributor due to delays with the publisher, only to be solicited again with a brand new item code by the publisher. In these situations all orders for the original solicitation of the item are forced to be canceled on our site, but we do make the item available for pre-order again anytime a previously canceled item is resolicited. While we do understand the inconvenience that this may cause, these kinds of cancellations are unfortunately completely outside of our control. Please accept our sincere apologies for the difficulties. If you require assistance on any specific item please do not hesitate to contact our customer service department, as we are always happy to assist in any way that we can. If you could please label your E-Mail with the subject 'ATTN Customer Service Manager' and specifically mention your Bizrate comments we can ensure that you are given top priority with the manager of the department here. We hope to hear from you soon!

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