VetDepot.com Review at BizRate

VetDepot.com Information

05/21/2013

Full Review from Verified Buyer

Back to all VetDepot.com reviews

Becky

Sep 17, 2012 @ 4:51AM

Overall Satisfaction:

9 out of 10

Would Shop Here Again:

10 out of 10

Likelihood To Recommend:

9 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Sep 07, 2012

This is the first time I am ordering from VetDepot. I had to leave a voicemail message but a representative called me back the same day. She was very pleasant and explained some things to me so I was not as nervous about ordering from them. Product pricing is very important to me, since my dog is on quite a few medications. Hopefully, I will have a good experience and continue to order from them.

RATINGS AFTER PURCHASE HAS BEEN MADE

Sep 17, 2012

I'm a first-time user of VetDepot. I'm always nervous when dealing with a new company but when I called, I had to leave a voicemail message and they returned my call within a very short period of time. The representatives were very helpful and polite. One of the items that I ordered was out of stock but I appreciated the fact that they kept me informed by sending me e-mails. I certainly would order from them again.

From VetDepot.com

Hi Becky! Thank you for your feedback. We are glad to have you as a customer and look forward to serving your future pet needs!

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