Birthday Express Information

04/24/2015
Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of them... Show More Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of themed paper party goods and supplies, balloons, pi¤atas, costumes, toys, favors, birth scrolls, crafts and activities, cake recipes, games, cake toppers,theme-related gifts, and more. Trained Party Planners are available Monday-Friday between 4:30 a.m.-10 p.m. PST, and Saturday-Sunday between 6 a.m.-9 p.m. PST via live chat, phone, or e-mail to take orders, give advice, and offer creative solutions.
Circle of Excellence - Birthday Express

2013 Winner

Circle of Excellence

3 years

Full Review from Verified Buyer

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May 29, 2014 @ 5:21AM

Overall Satisfaction:

10 out of 10

Would Shop Here Again:

5 out of 10

Likelihood To Recommend:

10 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

May 19, 2014

I'll know more if the products arrive by next wednesday. I had to purchase at least $100 for the free shipping to activate... should've only been $85.00

May 29, 2014

The coupon for 20% off and free shipping tallied the 20% but not the free shipping until I spent $100. Should have been $85. If I had not needed the additional items I would've scrapped the entire order. I explained this to customer svc and they gave me a standard response -it had to be pre tax Etc. I've been a consumer long enough to know the standard restrictions on these things. It was irritating and nothing was offered to remedy the issue. Just basically left it at "you did it wrong". I left feeling irritated. I wanted several other Frozen items - two Elsa crowns and two pair of Elsa shoes among other items and they were our of stock. Had you not carried a great amount of other frozen items I would have looked elsewhere. Also your prices were higher. The Elsa wall decal sold for $10 less on walmart and the large Mylar ballon was $2.00 less at walmart. I went w you because they were out of stock on most everything else.

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