Birthday Express Review at BizRate

Birthday Express Information

05/23/2013
Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of them... Show More Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of themed paper party goods and supplies, balloons, pi€atas, costumes, toys, favors, birth scrolls, crafts and activities, cake recipes, games, cake toppers,theme-related gifts, and more. Trained Party Planners are available Monday-Friday between 4:30 a.m.-10 p.m. PST, and Saturday-Sunday between 6 a.m.-9 p.m. PST via live chat, phone, or e-mail to take orders, give advice, and offer creative solutions.
Circle of Excellence - Birthday Express

2012 Winner

Circle of Excellence

2 years

Full Review from Verified Buyer

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racer

Nov 16, 2012 @ 9:57PM

Overall Satisfaction:

7 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

8 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Oct 24, 2012

Birthday express offers a great range of party supplies at competitive prices however shipping to Australia has proven expensive so I only purchased items that I couldn't find in Australia otherwise I would have purchased more items.

RATINGS AFTER PURCHASE HAS BEEN MADE

Nov 16, 2012

I did not receive 2 of the 3 black and white racing ribbon. I have not yet contacted the company as I only just received the parcel. The staff prior to this were very helpful and the rest of my parcel arrived before expected.

From Birthday Express

Hello, we are very sorry you didn't receive two of your ribbons. Since we strive for 100% customer satisfaction we would appreciate it if you would contact us at (800) 424-7843 so we can immediately resolve your situation for you. Regards, Birthday Express.

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