CARiD.com Review at BizRate

CARiD.com Information

05/20/2013

Full Review from Verified Buyer

Back to all CARiD.com reviews

Mr. Martinez-Williams

Feb 2, 2013 @ 7:11AM

Overall Satisfaction:

1 out of 10

Would Shop Here Again:

2 out of 10

Likelihood To Recommend:

7 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Jan 09, 2013

Carid has good quality products and offers good customer service. I have order headlights and had a problem with them and they quickly replaced the problem.

RATINGS AFTER PURCHASE HAS BEEN MADE

Feb 02, 2013

Carid.com has excellent customer service. The complaint I have with my most most recent purchase is with the manufacturer sending me the wrong size product.

From CARiD.com

Dear mr. Martinez-Williams, I am sorry that you have such an issue with one of our products. We will get back to you with a resolution as soon as possible. But if you want to get in contact with me directly, please, don't hesitate. My email address is danielle.ro@carid.com, or you can reach me at 800 505 3274. Danielle Rosen, Customer Support Representative.

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