PromGirl.com Review at BizRate

PromGirl.com Information

05/19/2013

Full Review from Verified Buyer

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Linda

Oct 16, 2012 @ 2:39PM

Overall Satisfaction:

5 out of 10

Would Shop Here Again:

1 out of 10

Likelihood To Recommend:

1 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Oct 02, 2012

This review is "quite a bit" satisfied with the purchase experience at PromGirl.com.

RATINGS AFTER PURCHASE HAS BEEN MADE

Oct 16, 2012

I am now aware of your return policy and will not be shopping at PromGirl again. Five days is not a reasonable return period, I assumed it was at least a month. Very disappointed.

From PromGirl.com

The standard return policy for special occasion dresses is "no returns" but we love our customers and want to go above and beyond. Due to the seasonal nature of our merchandise, we ask that our customers contact us within five days of receiving their order for a return authorization number. Thank you for your understanding.

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