EastEssence.com Information


Full Review from Verified Buyer

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Overall Satisfaction:

9 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

7 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jul 04, 2014

You need to move to a better business model offering free returns. Also, you don't claim to be responsible for items lost in the mail. That's not how major retailers like ASOS are run. You might want to look into that. It's quite a bit of a turn off -- having to pay for returns and having to be responsible for items lost in the mail.

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