Adorama Review at BizRate

Adorama Information

05/21/2013
For over 35 years, Adorama has been the destination for Professional Photographers, Cinematographers, and entertainment enthusiast. Experience the same unparalleled customer service that others have enjoyed since 1975. Adorama is committed to providing product videos, educational content and reviews to help you understand each product and its features. Order by 8pm E... Show More For over 35 years, Adorama has been the destination for Professional Photographers, Cinematographers, and entertainment enthusiast. Experience the same unparalleled customer service that others have enjoyed since 1975. Adorama is committed to providing product videos, educational content and reviews to help you understand each product and its features. Order by 8pm EST and it ships the same day.

Full Review from Verified Buyer

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Online Shopper

Nov 14, 2012 @ 8:35AM

Overall Satisfaction:

1 out of 10

Would Shop Here Again:

5 out of 10

Likelihood To Recommend:

5 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Nov 02, 2012

This review is "highly" satisfied with the purchase experience at Adorama.

RATINGS AFTER PURCHASE HAS BEEN MADE

Nov 14, 2012

Delivery was ok, but the part ordered was broken

From Adorama

Please accept my apologies for your disappointment; I cannot identify your order from your posting, but our products are covered by a 30-day returns period. If you would like to email me directly: Helen@adorama.com with your order details I can have either a replacement or refund sent to you right away. Once again my apologies, and I look forward to hearing from you. Helen Oster Adorama Camera Customer Service Ambassador

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