1-800-PetSupplies.com Information
| 05/21/2013 |
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| 05/21/2013 |
Kimberley
Nov 6, 2012 @ 8:20AM
Overall Satisfaction:
10 out of 10
Would Shop Here Again:
10 out of 10
Likelihood To Recommend:
10 out of 10
Ease of Finding What
You Are Looking For
Design of Site
Satisfaction With Checkout
Product Selection
Clarity of Product Information
Charges Stated Clearly
Price Relative To Other
Online Retailers
Shipping Charges
Variety of Shipping Options
On Time Delivery
Order Tracking
Product Met Expectations
Customer Support
Product Availability
Returns Process
Oct 19, 2012
Not only was your price on the item I wanted the best I found online, your customer service was also the best! The lady in sales that I spoke to initially was not only helpful but very friendly and personable. Then, the lady I communicated with in shipping (Kim), as I had a very large order, was exemplary. Honestly, I have NEVER had a better customer service experience!! Thanks!
Nov 06, 2012
While the item(s) I wanted were back ordered, they still arrived very fast after they became available. Due to the size of my order, I did need to contact them to work out the shipping and the customer service department and Kim, the shipping department representative were exceptionally professional, helpful and courteous.
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