Performance Truck Products Review at BizRate

Performance Truck Products Information

05/20/2013

Full Review from Verified Buyer

Back to all Performance Truck Products reviews

Online Shopper

Jan 21, 2013 @ 8:33AM

Overall Satisfaction:

5 out of 10

Would Shop Here Again:

6 out of 10

Likelihood To Recommend:

7 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Jan 10, 2013

This review is "highly" satisfied with the purchase experience at Performance Truck Products.

RATINGS AFTER PURCHASE HAS BEEN MADE

Jan 21, 2013

My product did not ship the day after it was purchased. This was very disappointing.

From Performance Truck Products

We are very sorry you are not happy with our ship time on the product you ordered. Most orders ship out the same day they are ordered or the next day depending on the time the order was placed. Our Shipping Policy on our site (listed below) states that orders are shipped out within 1-2 business days unless they are being drop shipped which could take longer. If you need an order by a certain time, please contact our sales department by phone, email, or chat and we will make arrangements to accommodate your shipping needs. Thank you for your purchase, if there's anything we can do to help you in the future, please let us know. SHIPPING POLICY FROM OUR SITE: Orders are shipped out within 1-2 business days of the order date unless back ordered or drop shipped from the manufacturer. Most of our orders are shipped the same day they are placed and get to our customers within 1-3 business days. PTP has 6 warehouses nationwide that make this possible. If an order needs to be drop shipped or is back ordered, ship time can take much longer. If this occurs, we will notify you immediately. Thanks, PTP

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