123Inkjets Information

Circle of Excellence - 123Inkjets

2014 Platinum

Circle of Excellence

5 years

Full Review from Verified Buyer

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Jul 1, 2014 @ 6:02AM

Overall Satisfaction:

6 out of 10

Would Shop Here Again:

8 out of 10

Likelihood To Recommend:

9 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jun 16, 2014

I was surprised that the "Ink Refill Kit" was cheaper than the local discount department store, and with free shipping, it really was a bargain!

Jul 01, 2014

I was very satisfied with the quick delivery of the product, but was very dissatisfied with, after having returned it, that I could not exchange it for the correct article priced the same. This I do not understand! They prefer going through the many steps of making a refund.

From 123Inkjets

Thank you for your feedback and understanding up until this point! We are sorry for the trouble this has caused. We do not process exchanges in the traditional way but we are always willing to work with customers to come to a satisfactory resolution. If any issues occur like this in the future please be assured that we are eager to help!