Fairytale Brownies Information

08/26/2015
Gourmet Belgian Chocolate Brownie Gifts.
Circle of Excellence - Fairytale Brownies

2014 Platinum

Circle of Excellence

12 years

Full Review from Verified Buyer

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Jul 11, 2014 @ 6:11AM

Overall Satisfaction:

8 out of 10

Would Shop Here Again:

10 out of 10

Likelihood To Recommend:

10 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jul 11, 2014

While my initial order for a birthday celebration for people traveling to get together did not arrive on time, the follow-up customer service was OUTSTANDING! I emailed customer service on a Sunday night. Early Monday morning I received an email from Melissa at customer service. She apologized & said a new order would be overnighted to the recipient. This was MUCH more than I expected to be done. I am a repeat customer & will continue to be, as well as recommend Fairytale Brownies to others. My past experiences have always been positive. The care, concern, & customer service is TOP NOTCH!!! THANK YOU!!!

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