| 05/20/2013 |
Online Shopper
Dec 9, 2012 @ 6:07AM
Overall Satisfaction:
1 out of 10
Would Shop Here Again:
1 out of 10
Likelihood To Recommend:
1 out of 10
Ease of Finding What
You Are Looking For
Design of Site
Satisfaction With Checkout
Product Selection
Clarity of Product Information
Charges Stated Clearly
Price Relative To Other
Online Retailers
Shipping Charges
Variety of Shipping Options
On Time Delivery
Order Tracking
Product Met Expectations
Customer Support
Product Availability
Returns Process
Nov 26, 2012
The website was slow - very slow!!! I spent over an hour and then had to call customer service. She could not even process a telephone order due to technical issues at Estee Lauder.
Dec 09, 2012
I have already shared how horrible my experience was and received a scripted response!
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