Homeclick Information

12/16/2014
HomeClick offers luxury bath and kitchen products in addition to resources for design ideas, bath and kitchen trends, designer information and expert advice.

Full Review from Verified Buyer

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Aug 30, 2014 @ 7:08PM

Overall Satisfaction:

9 out of 10

Would Shop Here Again:

10 out of 10

Likelihood To Recommend:

10 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Aug 30, 2014

I contacted customer service in regards to whether or not my product had shipped yet, and I was put on hold for extended periods of time. When I wasn't on hold, the 2 different people I spoke to on 2 separate occasions were minimally helpful. They said that they would have to contact the manufacturer to find it when the product was going to ship. If you are in a rush to get your furniture, perhaps this is not the site for you. I am impatient when it comes to online orders, and the shipping is free, so take that into account when reading my review.The desk itself is great. It comes in a ginormous box and weighs about 140 lbs. Assembly took me about 2.5 hours (I have assembled many a piece of furniture). The desk seems very solid and looks great.

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