| 05/22/2013 |
Online Shopper
Nov 29, 2012 @ 9:50AM
Overall Satisfaction:
8 out of 10
Would Shop Here Again:
6 out of 10
Likelihood To Recommend:
8 out of 10
Ease of Finding What
You Are Looking For
Design of Site
Satisfaction With Checkout
Product Selection
Clarity of Product Information
Charges Stated Clearly
Price Relative To Other
Online Retailers
Shipping Charges
Variety of Shipping Options
On Time Delivery
Order Tracking
Product Met Expectations
Customer Support
Product Availability
Returns Process
Nov 18, 2012
This review is "quite a bit" satisfied with the purchase experience at Build-A-Bear Workshop.
Nov 29, 2012
One dress order was for a Kennel friend and not a bear. This was disaappointing. I went back over the sight figuring I didn't read it correclty but there was not mention of a Kennel friend dress. Also it claim free shipping and after I saw that when I used a coupon from the Party is paid for with you, that took the free shipping away. Again, at time of order, did not see. But it appears it was updated only after I made the purchase on the home page.
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