| 05/21/2013 |
Online Shopper
Dec 31, 2012 @ 9:28AM
Overall Satisfaction:
4 out of 10
Would Shop Here Again:
7 out of 10
Likelihood To Recommend:
8 out of 10
Ease of Finding What
You Are Looking For
Design of Site
Satisfaction With Checkout
Product Selection
Clarity of Product Information
Charges Stated Clearly
Price Relative To Other
Online Retailers
Shipping Charges
Variety of Shipping Options
On Time Delivery
Order Tracking
Product Met Expectations
Customer Support
Product Availability
Returns Process
Dec 23, 2012
This review is "highly" satisfied with the purchase experience at Build-A-Bear Workshop.
Dec 31, 2012
The certificates I ordered on line at about midnight on the 23rd were not sent to me until the 26th.We had great difficulty printing out each one of the 5 certificates I ordered. Multiple pictures and only one code, 4-6 sheets for each order. Most had to be pieced together and recopied by us to create an appropriate gift certificate.
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