PartSelect Review at BizRate

PartSelect Information

05/21/2013
Circle of Excellence - PartSelect

2012 Platinum

Circle of Excellence

4 years

Full Review from Verified Buyer

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Marian, the Librarian

Sep 28, 2012 @ 6:32AM

Overall Satisfaction:

1 out of 10

Would Shop Here Again:

1 out of 10

Likelihood To Recommend:

1 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Sep 23, 2012

Your website was easy to use, and you had the product I needed. I don't know what your return policy is, but I would hope that IF the items I ordered don't fit my stove model, you will allow me to return them for credit.

RATINGS AFTER PURCHASE HAS BEEN MADE

Sep 28, 2012

ITems not as shown on website, and did not fit my range.

From PartSelect

Please contact us so we can figure out why the part is different. We may have mistakenly shipped you the wrong item or more often the problem is the manufacturer has made a substitution for the part. It may look different from the original but should function the same. Our phone number is 1 888 895 1535 and our email address is CustomerService@PartSelect.com. Best regards, Joelle

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